Make sure that your system date and time is correct
Before you start troubleshooting, make sure that your system date and time is correct as Kaspersky depends on your system date and time to download virus database.
Before you start troubleshooting, make sure that your system date and time is correct as Kaspersky depends on your system date and time to download virus database.
Set Kaspersky to download updates automatically
This is very important. With default settings, Kaspersky products regularly connect to the server and download available updates automatically. But if you have changed this default setting, you need to set back it to download updates automatically by following given below instructions:
Step 1: Launch Kaspersky. To do this, double-click on the Kaspersky icon running in the system tray or notification area.
Step 2: Click on the small Settings option located bottom right corner to open Kaspersky settings.
Step 3: In the left pane, click Additional to see various options on the right side. Now click Update settingsoption on the right side to access Update settings page.
Step 4: Here, make sure that the first option Download and install updates automatically is selected, and if not, select the same to automatically download and install updates.
Step 5: Next, click Set up updates run mode, set it to Automatically and then click Save button. That’s it!
Enable update tasks while running on battery power
This is the most important one and with default settings, Kaspersky neither starts scheduled scans nor updates the virus database while running on battery power. In short, if you charge your notebook’s battery when your notebook is turned off and always use the notebook on battery power, this could be the core reason why Kaspersky isn’t updating the database automatically.
To configure Kaspersky to download and install updates while on battery power, you need to complete the given below steps.
Step 1: Open Kaspersky window. Click the Settings option located bottom right corner to open its settings.
Step 2: On the left pane, click Performance to see a couple of settings related to Kaspersky’s performance.
Step 3: On the right-side, uncheck the option labelled Disable scheduled scan tasks while running on battery power. That’s it!
