OK I have a new HP computer, well it isn't so new It is 100 days out of warrenty.
I don't use the computer. I bought it for a spare and to sell to one of my clients who needs a nice inexpensive computer fast.
Well. I kinda liked it so I never sold it, and use it every now and then to burn DVDs. Wel,l the firat Time I used it [to burn a copy of my restoration disks] which everyone should do as soon as they get a new computer with no disks...... I got an error message. It did burn [make] a DVD and I clicked OK and there were no problems so I ignored it.
Several months later I made another DVD and ...same error message ...this time I called HP support 877-801-7183. They talked me through changing some settings and I hung up without testing it since the call took sooo much time. I could stay on the phone any longer.
Well, the next time I burned [made] a cd .. same error .... I called Again ...again ..it took forever, and they made a few more changes in the settings. Right click on the cd/dvd icon, property, share folder etc.
I again couldn't stay on the phone any longer and did not test it. I will say they were very good and called me several times to follow-up, but I never called back until I burned a DVD the next time and got the same error message.....then I thought, darn it...I am out of warrenty.
I wonder if they still give tech support like Dell does????
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