Lost you cable or DSL connect? Power-cycle the modem it usually solves the problem. Unplug it then plug it back in.
If you have networking wireless router not working , power-cycle that, after power-cycling the modem.
Comcast was doing major work and my internet and email kept going down. Many times I did not even know it. I was testing an exchange server I was installing and emailing my Comcast account. It took me hours to discover that the server was working, it was my Comcast email that was down!
The first call to then they denied any problems. The second call they said there was major issues, since they were updating the entire east coast!
They also said they would credit your account for downtime!
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